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Terms and Conditions

Sandcastle Strategy, LLC Effective date: July 25, 2026
 

Welcome to sandcastlestrategy.com (the "Site"), operated by Sandcastle Strategy, LLC ("Sandcastle Strategy," "we," "us," or "our"). By accessing or using the Site, or by engaging our services, you agree to these Terms and Conditions ("Terms"). If you don't agree, please don't use the Site.
 

1. Our services

Sandcastle Strategy provides franchise development, strategy, marketing, and coaching services, along with related content, courses, and digital resources (collectively, the "Services"). Specific deliverables, timelines, and fees for one-on-one work are set out in a separate agreement or proposal between us and the client; if there's any conflict between that agreement and these Terms, the separate agreement controls for that engagement.
 

2. Use of the Site

You agree to use the Site lawfully and not to:

  • Use it in any way that violates applicable law or these Terms

  • Attempt to gain unauthorized access to the Site or its systems

  • Interfere with the Site's operation or security

  • Copy, scrape, or republish Site content except as allowed in Section 4
     

3. No professional, legal, or financial advice

This is important, given the nature of our work. The Services, Site content, blog posts, courses, and resources are provided for general educational, informational, and strategic purposes only. They are not legal, financial, tax, accounting, or compliance advice, and they do not create an attorney-client, fiduciary, or other professional-advisory relationship.

In particular, franchise relationships are governed by legal documents and regulations — including your Franchise Disclosure Document (FDD), your Franchise Agreement, brand standards, and federal and state law. Nothing we provide is a substitute for advice from your own qualified franchise attorney, accountant, or advisors. You are solely responsible for ensuring that any strategy, marketing, or action you take complies with your own agreements and applicable law. We encourage you to consult appropriate professionals before making decisions.
 

4. Intellectual property

All content on the Site — including text, graphics, logos, frameworks, methodologies, course materials, the "Built, not borrowed" tagline, "Seashell Snippets," and the overall look and feel — is owned by or licensed to Sandcastle Strategy and protected by intellectual property laws.

You may view and share links to our content for personal, non-commercial purposes. You may not copy, reproduce, republish, sell, or create derivative works from our content or materials without our prior written permission. Any materials we provide as part of a paid engagement are licensed to you for your own use only, as described in the applicable agreement.
 

5. Purchases, courses, and payments

If you purchase a course, program, or other paid Service, additional terms (including pricing, access, and refund policies) will be presented at the point of purchase or in your engagement agreement. Unless stated otherwise in writing, fees are non-refundable once services have begun or digital products have been accessed.
 

6. Submissions and communications

If you submit information through our forms, comments, or otherwise, you represent that it's accurate and that you have the right to share it. Don't submit confidential information you don't want shared through a standard web form.
 

7. Third-party links

The Site may link to third-party websites and tools we don't control. We provide these for convenience and are not responsible for their content, products, or practices. Visiting them is at your own risk.
 

8. Disclaimers

The Site and Services are provided "as is" and "as available," without warranties of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

No guarantee of results. Coaching, consulting, and strategy outcomes depend on many factors outside our control, including your own actions, market conditions, and execution. We do not guarantee any specific result, revenue, growth, or business outcome.
 

9. Limitation of liability

To the fullest extent permitted by law, Sandcastle Strategy and its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Site or Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the specific Service giving rise to the claim.
 

10. Indemnification

You agree to indemnify and hold harmless Sandcastle Strategy from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or Services, your violation of these Terms, or your violation of any law or third-party right.
 

11. Governing law

These Terms are governed by the laws of the State of Nebraska, without regard to its conflict-of-laws rules. Any dispute arising under these Terms will be brought in the state or federal courts located in Nebraska, and you consent to their jurisdiction.
 

12. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted, and we'll update the "Effective date" above. Your continued use of the Site or Services after changes are posted means you accept the updated Terms.

 

13. Contact us

Questions about these Terms? Reach us at:

Sandcastle Strategy, LLC Email: hello@sandcastlestrategy.com Phone: 402.739.1475 Location: Omaha, Nebraska (by appointment)

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